No collection available.
Delivery is INCLUDED in the 'Buy-It-Now' price for all areas in MAINLAND England & Wales only. Delivery is restricted to ground and first floor only, unless there is a lift the item can fit in. Please take time to read the delivery details below and make sure you are happy with them before buying the item. Thank you. Delivery is a two-man service. The drivers will be happy to carry the item to a room of your choice on ground or first floor, providing it is safe and accessible. There is an additional charge of £12 per floor for delivery above the first floor. We use a third party furniture courier. It is an ethical non-express service, and delivery usually takes place within 10-14 days, however this can be longer depending on area and our courier’s route plans. Please allow 25 days. Please remember this is an ethical service, and as such it will not increase its carbon footprint in order to reach you earlier. Deliveries are made between Monday and Friday. The courier will provide a delivery time slot in advance of delivery. All items are insured against damage/breakage whilst in transit. As with most couriers, the company we use covers different parts of the country on set days as part of well established routes, and while they will try to accommodate any time/day restrictions, a degree of flexibility on the customer’s part is necessary. Please contact us if you can only make certain days, to see if we can accommodate your requirements. Delivery is to mainland England and Wales only. Scotland may be possible at extra cost, please contact us with your postcode before purchasing to ensure we can deliver. Delivery times will be longer. Please check and make sure it will fit through all access points: regrettably we will have to charge a re-delivery fee if the courier has to return it to us, and when you are refunded, this will also be minus the original delivery cost. The drivers will unpack your item upon delivery. You will be asked to inspect your goods and sign a ‘Proof of Delivery’ note. We cannot accept responsibility for any damage reported to us after you've signed it, so please do check your item. A re-delivery fee will apply if you have confirmed a delivery timeslot, and upon arrival at the property no-one is available to take the item. The re-delivery fee will also apply if you confirm a delivery timeslot and cancel within 48 hours of the delivery day. Please remove any tripping hazards, furniture, ornaments or wall fixtures that will constrict the path. Please note that the drivers are not allowed to remove their shoes due to health and safety reasons. It is the recipient's responsibility to protect floors and carpets. It is illegal for the courier to stop on a red-route: please liaise with the courier company to make alternative arrangements if needed. Any damage done to any property needs to be reported to the delivery team at the time of delivery and noted on their POD tablet. If you are moving home or do not require the item for a while, we are more than happy to store it for up to 4 weeks at no extra cost. Please let us know. We pride ourselves on good communication skills and good customer service. Please take a look at our feedback featuring prompt dispatch, honest descriptions and excellent packing. Collection is currently not possible. Items sent via a Parcel company ----------------------------- (please refer to the item description to see if the item is sent via a furniture courier or a Parcel company: Usually dispatched in within three working days. Items are well packed and boxed. Two working days after dispatch, the Highlands of Scotland is normally 3 working days after dispatch. I will let you know when the item is dispatched and supply you with a tracking number for the arrival date. There may be a slight delay at present.