Price match guarantee

If you find the same item listed at a lower price (including delivery) elsewhere, we'll match it for you.

For further policy details click here.

Why buy on Vinterior?
  • 14-day return guarantee
  • Top customer service
  • 100% secure payment

How it works

  1. Send a screenshot of the item from the other website with date and time visible.
  2. Send us the link of the item on Vinterior and on the other website.
  3. We'll check that it's the same item from the same seller.
  4. If eligible, Vinterior matches the price.
Request a price match

YOU WISH TO PLACE AN ORDER

  • You need more information about an item, please contact the seller on the page of the item.
  • You wish to understand how to place orders on Vinterior, please visit this section of our FAQs.
  • You are a professional buyer and wish to access our Trade buyers services, please apply to our Trade Buyer program.

YOU NEED HELP WITH YOUR ORDER

CONTACT VINTERIOR

If you have not found the answer to your question in our FAQs, please contact us by email at [email protected]. Our Customer Experience team will make sure to answer your query shortly.

If you are reaching out with a press or partnership enquiry please contact us at [email protected].

For a faster answer, please use the Vinterior Chat on Vinterior.

COMPANY INFORMATION

Vinterior Group Ltd

International House

36-38 Cornhill

London, EC3V 3NG

United Kingdom

Company number 09647881. Registered in England and Wales.

VAT Registration Number GB 275 2623 95

Why Vinterior?

Sustainability
Choosing pre-loved is better for the planet and we'll plant a tree for every order.
Quality
Verified sellers and curated listings help you find one-of-a-kind pieces, built to last.
Ready to ship
Cut out the long lead times by buying and selling furniture already in circulation.
Door to door delivery
Send and receive with ease using our integrated delivery partner, or arrange the most convenient option with your seller.
Customer service
Direct access to our excellent customer service team, throughout your purchase or sale.
Vinterior guarantee
Buy and sell confidently with our price-match guarantee, 14-day return guarantee* and free cancellation.