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Payment

WHICH PAYMENT METHODS ARE ACCEPTED?

We accept payment by Visa, MasterCard, and American Express and transactions by Apple Pay and Google Pay.

WHEN DO I PAY FOR AN ITEM?

Vinterior collects payments from buyers at the time of the sale and holds the proceeds until after confirmation that the item has been picked up or delivered safely to the buyer.

When the buyer chooses to have an item delivered, using the Delivery service, shipping costs are charged to the payment card used to make the purchase when the item is ready to be shipped.

PAYMENT SECURITY

We take our customers' security very seriously and all card payments on www.vinterior.co are processed by Stripe, the leading secure online payment gateway.

PCI

Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.

ENCRYPTION

All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. None of Stripe's internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe's infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn't share any credentials with Stripe's primary services (API, website, etc.).

Why shop with us

Character
Choosing pre-owned furniture, each piece with its own story, is the fast track to creating a more characterful home.
Sustainable
Buying pre-owned means shopping sustainably and choosing a better future for the planet.
Quality
Our sellers offer quality products and expertise helping you find one-of-a-kind pieces that have stood the test of time.
No lead times
Cut out the long lead times when you buy furniture already in circulation.
Returns guarantee
We offer a 14-day return guarantee & free cancellations.
Customer service
We pride ourselves on our excellent customer service, with direct access to our highly-rated CX team.